Refund & Payment Review Policy

CK Short Drama Refund & Payment Review Policy Effective date: 25 August 2026 Prices and access periods are displayed before a payment request is submitted. Payment requests may be checked manually before content or VIP access is activated. If you were charged twice, paid the wrong amount, did not receive approved access, or believe a payment was approved for the wrong account, contact CK Short Drama through Contact Us in the app as soon as possible. Include the account name, transaction date, amount and payment reference, but never send a password or one-time code. Each request is reviewed against the payment and access records. Eligibility and the method of correction or refund depend on the transaction state, whether digital access was already delivered or consumed, and applicable law. This policy does not limit rights that cannot legally be excluded.